OpenPhone updates
OpenPhone updates
openphone.com

New fixes and updates (OpenPhone for Web and Desktop)

 

Fix

 

Improvement

  

We've released a new version of OpenPhone which adds some functionality and fixes a few issues. Here's what's changed in version 3.27:

  • Hover or right-click a conversation to access quick actions like call, mark as done, mark as unread, and more! CleanShot 2022-08-02 at 09.40.34@2x.png

  • Window users can now manage OpenPhone notifications through Windows' notification system.

  • Added a max height to the message compose box to prevent the UI from breaking when typing longer messages.

  • Fixed a bug where you couldn't search by city when looking for a new phone number.

  • Fixed a bug where you couldn't tap the enter key to initiate a call from the calling modal.

  • Other small fixes and improvements (18 in total!)


Relaunch OpenPhone now to take advantage of these updates. As always, more to come soon!

New fixes and updates (OpenPhone for Web and Desktop)

 

Fix

 

Improvement

  

We've released a new version of OpenPhone which adds some functionality and fixes a few issues. Here's what's changed in version 3.26:

  • You no longer need to manually select the first option in the message scheduling window. We'll focus on it by default, so you can just hit enter.
  • Fixed a bug where the emoji selector would scroll rapidly when opened.
  • Fixed a bug where the HubSpot "custom activity type" toggle would not stick when toggled on.
  • Fixed a bug where your contact list would scroll back to the top after making a selection.
  • Other fixes and improvements (16 in total!)

Relaunch OpenPhone now to take advantage of these updates. As always, more to come soon!

Scheduled messages arrive on Desktop and Web

 

New

  

Depending on your business, texting can be a much more efficient way to chat with customers compared to phone calls. But because they’re so easy and low-commitment, text conversations can go on all. day. long.

That's why today, we're releasing Scheduled Messages.


📆 How to schedule a message in OpenPhone

After composing your text message, click the new clock icon to launch the scheduling window. You'll find it next to the send arrow.

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Next, decide when your message should be delivered: “tomorrow at 9 am pacific time,” “two weeks from tomorrow,” or even “6 pm next wednesday.” You can also cancel delivery if they message you first.

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A clock icon will appear next to a conversation once a message has been scheduled for that contact. Your team can view, cancel, and even edit one anothers’ scheduled messages.

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Scheduled messages are available now

Update or refresh OpenPhone for Web, Mac, and Windows to reveal the new scheduling options. This feature will be available on iPhone and iPad in the coming weeks, and Android later this year.

🪝 Integrate directly with anything using Webhooks

While we build more integrations, we thought we’d give you the option to build your own.

If you’re a developer (or a bit tech-savvy), webhooks can help you send realtime triggers from OpenPhone to any other service that’s built to receive them. That receiving service can then be customized to take any action based on whatever OpenPhone sends over.

Give our webhooks documentation a read and start building.

🤑 Get paid to refer new customers to OpenPhone

Our new affiliate program lets you earn commission on every referral you make. If you’re a content creator, IT consultant, or just a fan of OpenPhone looking to spread the word, you can apply to receive a unique referral link.

Learn more and apply to start earning.

✨ Delighters

  • Share all newly-added contacts workspace-wide with the “default contact sharing” option under Settings > Contacts.

  • Change caller ID names for US phone numbers right within OpenPhone. Keep tabs on pending changes, receive timely updates, and even set a default caller ID name for your entire workspace.

  • Our HubSpot integration just received some major improvements. You can read about those here.

  • We’ve made a ton of updates lately across OpenPhone for Android and Web. You can see them all here.


Want to try all this out? Refresh your browser and update your apps.

Don’t have OpenPhone yet? Sign up for a free trial ⤴️

New fixes and updates (OpenPhone for Web and Desktop)

 

Fix

 

Improvement

  

We've released a new version of OpenPhone which adds some functionality and fixes a few issues. Here's what's changed in version 3.25.0:

  • Contact panel no longer automatically opens on smaller screen sizes
  • Improved clarity around phone menu options
  • Improved visibility of other team members typing in a conversation

OPBackground_Gradient_01.jpg(2).png

  • UX improvements to forgot password flows
  • Fixed an issue on desktop where incoming calls would not be silent if you are on a call
  • Various other fixes and improvements

Relaunch OpenPhone now to take advantage of these updates. As always, more to come soon!

Fixes for our HubSpot integration

 

Fix

  

The team's been hard at work on improving OpenPhone's HubSpot integration. Today, we're sharing two significant improvements:

  • Fixed an issue where the integration would fail due to a large volume of HubSpot contacts.

  • Fixed an issue where newly created contacts would not be imported after disabling and re-enabling the HubSpot integration. This was leading to contact syncing and activity logging issues.


If you're experiencing either of these issues, we recommend disconnecting and reconnecting your HubSpot integration from within OpenPhone. As always, more to come soon!

New fixes and updates (OpenPhone for Web and Desktop)

 

Improvement

  

We've released a new version of OpenPhone which adds some functionality and fixes a few issues. Here's what's changed in version 3.24.0:

  • Accidentally block a phone number or mark a conversation as done? Click the new Undo button or use keyboard shortcut CMD + Z to undo your action.

CleanShot 2022-07-05 at 13.24.08@2x.png


Relaunch OpenPhone now to take advantage of these updates. As always, more to come soon!

New fixes and updates (OpenPhone for Android)

 

Fix

 

Improvement

  

We've released a new version of OpenPhone for Android which adds some functionality and fixes a few issues. Here's what's changed in version 4.0.15:

  • Share received files and images to other applications.

  • Added the option to login with a password instead of a magic code.

  • Muted phone numbers are now clearly indicated in the side menu.

muted_numbers_android.png

  • Created an empty state for home, team, and search screens.

  • Set OpenPhone as your default outgoing phone app when tapping phone numbers in other applications.

  • Added your unread message count to the "skip to bottom" button.

OPBackground_02_Gradient_01.jpg(1).png

  • Fixed an issue where the screen sometimes needed to be unlocked when receiving an incoming call.

  • Fixed an issue where the keypad sometimes overlapped with call information and controls.

  • Fixed an issue where property tags were not syncing on contacts.

  • Other fixes and improvements (26 in total!)


Update via the Google Play store to see all the changes. We'll have more to share soon, so stay tuned!

New contact sharing settings and improvements (OpenPhone for Web)

 

New

  

In the past, whenever someone on your team would create a new contact, OpenPhone would default to keeping that contact private. But we've heard from workspace owners that they'd like the opposite: to make new contacts shared by default.

So today, we're giving you that option:

  • Workspace owners and admins can now set sharing defaults for new contacts added to their workspace. New contacts can be shared with the entire workspace, select phone numbers, or even specific individuals.

CleanShot 2022-06-27 at 13.23.25@2x.png

  • Defaults will apply to contacts created in OpenPhone or synced from Google or CSV imports. Contacts synced from your phone's address book will remain private by default (though you can always share those manually using the "bulk share" option in the contacts section).

CleanShot 2022-06-27 at 13.18.35@2x.png

  • We've also made usability improvements to both individual and bulk contact sharing.

Refresh your browser window now to take advantage of these updates. As always, more to come soon!

New fixes and updates (OpenPhone for Web)

 

Fix

 

Improvement

  

OpenPhone for Web v3.23.0 fixes a few minor issues and adds fresh new functionality. Here's what to expect when in this latest release:

  • Easily skip to the most recent message in a conversation with our new "return to latest" arrow.

  • Create, manage, and update your password from your account settings (Settings > Profile).

  • Webhooks are now sorted in reverse chronological order.

  • Fixed a bug where the incoming call notification on desktop would not automatically be dismissed when you answer a call from a mobile device.

  • Fixed a bug where new messages were not auto-scrolling into focus.

  • Lots of other fixes and improvements.


Refresh your browser window now to take advantage of these updates. As always, more to come soon!

New fixes and updates (OpenPhone for Android)

 

Fix

 

Improvement

  

We've released a new version of OpenPhone for Android which adds some functionality and fixes a few issues. Here's what's changed:

  • Started displaying country codes (e.g. +44) for all non-US and Canadian phone numbers.

  • Added support for downloading attachments.

  • Started displaying sender name and number in group messages.

  • Fixed a bug where the app would return to the home screen if your phone was rotated.

  • Fixed a bug where your proximity sensor would stay active while on a call if OpenPhone was running in the background.

  • Fixed a bug where OpenPhone would stay in the foreground after rejecting a call.

  • Fixed a bug where date properties could not be saved on contact cards.

  • Other small fixes and improvements.


Update via the Google Play store to see all the changes. We'll have more to share soon, so stay tuned!